Refund policy
Return & Exchange Policy
At Vamora, we want you to love every piece you shop with us. If something isn’t quite right, we’re here to help.
1. Return & Exchange Window
You can request a return or exchange within **10 days of receiving your order**.
2. Eligibility
To be eligible for a return or exchange, the item must:
* Be unused, unworn, unwashed, and undamaged.
* Have all original tags, labels, and packaging intact.
* Be accompanied by proof of purchase or your order details.
Items that do not meet these conditions may not be eligible for a return or exchange.
3. How to Request a Return or Exchange
To initiate a return or exchange, please contact our customer support team within 10 days of receiving your order. Share your order number and the reason for your request.
Our team will guide you through the next steps.
4. Refunds
Once your returned item has been received and inspected, we will notify you of the outcome. Approved refunds will be processed to the original payment method within 7–10 business days.
5. Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us hello@vamora.co.in within 48 hours of delivery with your order details and clear photographs of the issue. We will assist you with a suitable resolution.
6. General Conditions
* Items showing signs of wear, washing, damage, or alteration will not be accepted.
* Return and exchange requests are subject to product inspection and approval.
* Shipping charges, where applicable, will be communicated during the return or exchange process.
For any questions or assistance, please contact hello@vamora.co.in us through our official customer support channels.
Vamora — Made for the way you feel.